Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Ollie Castle, trading as Load & Flow, a sole trader registered in Ireland ("Load & Flow", "we", "our", or "us") governing your access to and use of the Load & Flow application, website at loadandflow.com, and related services (collectively, the "Service").

By creating an account, downloading the mobile application, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use the Service.

THESE TERMS CONTAIN A HEALTH AND FITNESS DISCLAIMER (SECTION 5), A RELEASE OF CLAIMS (SECTION 5.6), A LIMITATION OF LIABILITY (SECTION 13), AND AN INDEMNIFICATION CLAUSE (SECTION 14) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

2. Description of Service

Load & Flow is a kettlebell training application that enables users to:

• Plan and generate fatigue-aware kettlebell workout sessions
• Follow guided workout sessions with exercise suggestions, set logging, and rest timers
• Track training progress, session history, and performance metrics
• Manage kettlebell equipment inventory
• Receive adaptive workout suggestions based on training history and muscle fatigue
• Browse an exercise library with video demonstrations and technique guidance

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. All workout content, exercise suggestions, and training guidance are for informational purposes only and are not a substitute for professional advice.

3. Eligibility

• You must be at least 18 years old to use the Service
• You must have the legal capacity to enter into a binding agreement
• You must not be prohibited from using the Service under applicable law
• If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms

4. User Accounts

To use the Service, you must create an account using a valid email address. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account by not sharing your authentication codes with others
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities that occur under your account
• Not create multiple accounts for the same person
• Not use another person's account without their explicit permission

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Health and Fitness Disclaimer

5.1 Not Medical or Professional Advice

The Service is a fitness tracking and workout management tool only. It does not provide medical advice, diagnosis, treatment, or therapeutic recommendations. The workout suggestions, exercise selections, weight suggestions, and training programmes generated by the Service are based on algorithms and your input data — they are not reviewed, approved, or supervised by any medical professional, certified personal trainer, physiotherapist, or healthcare provider. All information provided by the Service is for general informational and educational purposes only.

5.2 Seek Professional Advice

We strongly recommend consulting with a qualified healthcare professional before beginning any exercise programme, including any workout suggested by the Service. This is particularly important if you:

• Have any pre-existing medical condition, injury, or disability
• Are pregnant or post-partum
• Have a history of heart disease, high blood pressure, or other cardiovascular conditions
• Have musculoskeletal injuries or chronic pain
• Are taking medication that may affect your ability to exercise safely
• Have not exercised regularly in the past 12 months
• Are over the age of 65

5.3 Assumption of Risk

Kettlebell training, like all physical exercise, carries inherent risks including muscle strains, joint injuries, and cardiovascular events. You are responsible for choosing appropriate weights and movements for your fitness level. By using the Service, you voluntarily assume all risks associated with physical exercise, including risks arising from:

• Performing exercises or activities suggested by the Service
• Using weights or repetition ranges suggested by the Service
• Following timed workout sessions (including rest periods suggested by the Service)
• Exercising with inadequate warm-up, improper form, or excessive load
• Training while fatigued, ill, or injured
• Equipment failure, defective kettlebells, or unsafe training environments

You are solely responsible for assessing your own fitness level, physical condition, and ability to safely perform any exercise. The Service's suggestions regarding exercises, weights, repetitions, and durations are estimates only and may not be appropriate for your individual circumstances. Always use common sense and your own judgement.

5.4 Stop If Something Feels Wrong

We recommend that you immediately stop exercising and seek medical attention if you experience any of the following during a workout:

• Chest pain, tightness, or discomfort
• Difficulty breathing or shortness of breath beyond normal exertion
• Dizziness, lightheadedness, or feeling faint
• Sharp or sudden pain in any joint, muscle, or body part
• Nausea or vomiting
• Unusual fatigue or weakness
• Any other symptom that causes concern

5.5 No Guarantee of Results

We make no guarantees regarding the results you may achieve from using the Service. Results vary depending on individual factors including genetics, diet, consistency, effort, and overall health. The Service does not promise any specific fitness outcomes, weight loss, muscle gain, or performance improvement.

5.6 Release of Claims

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE TO RELEASE LOAD & FLOW, ITS OWNER, AND ANY ASSOCIATED PARTIES FROM ANY AND ALL LIABILITY IN CONNECTION WITH YOUR ATHLETIC ACTIVITIES AND/OR USE OF THE SERVICE, AND PROMISE NOT TO SUE FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH SUCH USE.

YOU EXPRESSLY AGREE THAT ANY INFORMATION PROVIDED VIA THE SERVICE IS DESIGNED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO BE AND SHALL NOT BE CONSTRUED AS MEDICAL OR PROFESSIONAL ADVICE OF ANY NATURE. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF INFORMATION PROVIDED BY THE SERVICE.

5.7 Physical Equipment

The Service involves the use of physical equipment (kettlebells) that you own, purchase, or otherwise obtain independently. We are not responsible for the quality, safety, condition, or suitability of any kettlebells or other exercise equipment you use. You are solely responsible for inspecting your equipment before each use and ensuring your training environment is safe.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to gain unauthorised access to any part of the Service, other accounts, or connected systems
• Interfere with, disrupt, or place an undue burden on the Service or its infrastructure
• Upload or transmit viruses, malware, or other malicious code
• Use automated means (bots, scrapers, crawlers) to access or collect data from the Service
• Reverse-engineer, decompile, or disassemble any part of the Service
• Impersonate any person or entity, or misrepresent your affiliation
• Use the Service to collect personal information of other users
• Circumvent or disable any security or access control features

7. Algorithmic and AI-Generated Suggestions

The Service uses algorithms and automated systems to generate workout suggestions, weight suggestions, exercise selections, fatigue estimates, and other training guidance ("Automated Suggestions"). You understand and agree that:

• Automated Suggestions are generated by software, not reviewed by qualified fitness professionals, and may contain errors, inaccuracies, or unsuitable suggestions
• We recommend using common sense and good judgement before following any Automated Suggestion to ensure it is safe and appropriate for your skill level and physical condition
• Automated Suggestions do not account for factors the Service is not aware of, such as injuries, illness, fatigue from activities outside the Service, equipment condition, or environmental factors
• We do not guarantee the accuracy, reliability, completeness, or suitability of any Automated Suggestion
• Use of Automated Suggestions is entirely at your own risk

8. Intellectual Property

The Service and its original content (excluding user-generated content), features, functionality, design, graphics, exercise media, and underlying technology are owned by Load & Flow and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or otherwise exploit any part of the Service without our prior written consent.

We grant you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive right and licence to access and use the Service for your own personal, non-commercial purposes, subject to these Terms.

9. User Content and Data

You retain ownership of any workout data, exercise configurations, or other content you create within the Service ("User Content"). By creating User Content, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, and display your User Content solely as necessary to provide and improve the Service.

You grant us the right to use anonymised and aggregated data derived from your use of the Service for the purposes of improving the Service, conducting research, and generating insights. This aggregated data will never be sold to third parties or used for advertising.

10. Service Availability and Modifications

We strive to keep the Service available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

11. Termination

You may terminate your account at any time by contacting us at support@loadandflow.com.

We may terminate or suspend your account immediately, without prior notice, if you:

• Breach any provision of these Terms
• Engage in conduct that is harmful to other users, us, or third parties
• Use the Service in a manner that could damage, disable, or impair the Service

Upon termination, your right to use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES
• WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY WORKOUT SUGGESTIONS, EXERCISE SUGGESTIONS, OR OTHER INFORMATION PROVIDED THROUGH THE SERVICE
• IN NO EVENT SHALL LOAD & FLOW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR €50, WHICHEVER IS GREATER

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

If you are a consumer in the European Union, nothing in these Terms affects your statutory rights under mandatory consumer protection laws in your country of residence.

13. Indemnification

You agree to indemnify, defend, and hold harmless Load & Flow from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or related to your use or misuse of the Service, any physical injury sustained during exercises performed in connection with the Service, your violation of these Terms, or your violation of any applicable law.

14. Dispute Resolution

If a dispute arises, the parties shall first attempt to resolve it informally by contacting us at support@loadandflow.com. If the dispute cannot be resolved informally within 60 days, either party may pursue resolution through the courts of Ireland.

If you are a consumer in the EU, you may also bring proceedings in the courts of your country of residence, and may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. App Store Terms

If you download the Service from the Apple App Store or Google Play Store, these Terms are between you and Load & Flow only. Apple and Google have no obligation to provide maintenance or support for the Service and are not responsible for addressing any claims relating to the Service.

16. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide at least 14 days' notice. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland. If you are a consumer in the EU, nothing in these Terms affects your right to rely on mandatory consumer protection provisions of the law of your country of residence.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Contact Us

If you have any questions about these Terms, please contact us:

• Email: support@loadandflow.com
• Website: loadandflow.com