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Delete Your Account

How to permanently delete your account and all associated data.

Account deletion is permanent. This cannot be undone.

How to Delete

  1. Go to Settings
  2. Scroll to the bottom of the page
  3. Click "Delete Account"
  4. Confirm the deletion

If you can't access your account, contact support@loadandflow.com and we'll process the deletion for you.

What Gets Deleted

The following data is permanently removed:

  • All account data
  • Training history
  • Preferences and settings
  • Strava connection
  • Session recordings

This is permanent and cannot be undone.

What We Retain

Anonymised analytics data (containing no personal identifiers) may be retained. Backup systems are purged within 30 days of deletion.

Strava

Deleting your account also revokes your Strava connection. Activities already posted to Strava remain on Strava — we cannot delete data from their servers.